Testimonials - Customer Reviews
Our customer service has a reputation of being second to none with a high level of attention to detail and friendly assistance. Peblaco provides first class service throughout projects, from planning, to design and build through to after support. Our years of experience help clients achieve results. Read a selection of testimonials and customer reviews from clients below.
"We first came across Peblaco through the Sellerdeck community forum when they provided rapid help to a problem we had found on our existing website. The site we had been running at that time was self built and old fashioned and our experience at that time showed that this was the ideal company to use when we were in a position to have the site redesigned. Subsequently we had upgraded to a newer version of the Sellerdeck software but when making design changes to the site layout we found that this was beyond our limited ability and as a result our website started to cause us problems.
We contacted Peblaco on a Thursday afternoon, with an intermittent checkout problem and after some discussion it was agreed that they would sort out our design and layout issue as a priority. The result vastly exceeded our expectations and a new problem free professional website was launched the next Tuesday afternoon. Since that launch they have monitored our sites progress and contacted us with useful advice and comments. We will definitely be using them in the future and already have a list of additional work to place with them."
Howard - The Outdoor Gear Shop
"We had begun our new website work with an e-commerce company but progress was slow and they greatly disappointed us. We then decided to use Sellerdeck for a quick fix new website. After e-mailing Peblaco and receiving some excellent advice we decided to give them the work. I had sent mock up images of exactly how we wanted the site to look and was advised that it was possible to design. The communication was good, prices were fair and Peblaco was very professional and delivered on time.
Peblaco is extremely helpful, even solving issues and providing advice with areas of our site that they weren't working on. The communication was brilliant, we were kept informed every step of the way with e-mails and phone calls. We even received a check-up phone call a few weeks later to see if we needed further assistance with anything. Peblaco was easy to get hold of, and we always fast replies to emails and phone calls. Provided advice about features of our site and how they could work better for our customers. The work was extremely thorough and alterations were made quickly and easily.
Peblaco is very thorough. They made our site exactly how we wanted it to be just by looking at a mock-up. Everything matched perfectly.
We have a fantastic new website which uses new features of Sellerdeck and additional features that we wanted implemented - social media buttons to share products etc. We are proud to direct customers to our new user friendly, aesthetically pleasing website!
Thank you so much for helping us with the problems on our website, providing good advice and communication throughout. We couldn't have done it without you! The site looks fantastic and works really well."
Amy - Lawrence Art Supplies
"The website needed upgrading as support for the old e-commerce software was ending. I also had major problems with the local hosting company and support and needed a more professional package.
I had a problem when I changed to Sellerdeck for hosting and certain parts of the website were not visible. I literally googled Actinic partners and asked for help. Two emails came back – one I could not even understand except the part that charged £10 for a phone call! And the other was Peblaco. They had a look, thought they knew what the problem was, we agreed a price and 3 hours later Peblaco had solved the problem – and on a Sunday night.
I feel I am the only customer – but I know I am not!!
If only I had found you years ago…"
Miriam - Maternity Exchange
"When we asked Peblaco to make some changes to our website they not only did them but came up with a whole raft of positive suggestions as well. Our week on week Google Analytics have shown that following these changes our conversion rate, number and value of sales have jumped considerably and full marks must go to Peblaco for their professionalism, speed and value for money. We can highly recommend them."
Andrew - TopLightCo
"We have been using Peblaco for some time now for various maintenance jobs on our website. As a result of their attention to detail and ability, they completed an overhaul of our site - to bring it up to date technically and creating a fresh feel. Peblaco discussed a lot of their own ideas too - which we incorporated in the final design. We have been delighted with both the design and the performance!
We have always received a professional service with proposals being confirmed in writing and instructions on how to get the best from the new concept.
As a small business, an important factor to us is that the projects are always been completed on time and well within budget, equally important is the after service and advice which is available when you need it! Very satisfied."
Scott - Garden Gift Shop
"Our website is now looking great! I can only thank you for your design ideas and the speed with which you implemented them. Communication was excellent, in emails and over the phone, nothing seemed to much trouble. You clearly have an incredible knowledge of Actinic / coding and a very professional approach. ***** five stars."
David - Micro Miniatures
"Peblaco was brilliant throughout our site redesign. We were impressed by the thorough knowledge of Actinic, the professional approach to our detailed and complex requirements, and the high standard of the finished design. We have had lots of positive comments on the new site, and are delighted with the improved functionality. Above all, Peblaco has been extremely helpful in dealing with difficult queries before, during and after we launched our new site. We would certainly use Peblaco for future projects."
Mahibur - Emedica
"Win Health Ltd has a Drupal based website incorporating an Actinic shop. The Actinic shop had been developed over a number of years by ourselves and whilst it was based on one of the pre-designed templates, the colour scheme and the look of the shop just didn't match our main website www.win-health.co.uk. We asked Peblaco for help in redesigning the shop to make it look and feel similar to our main website and we have been very pleased with the outcome that Peblaco has achieved. Peblaco listened to us and achieved the level of functionality that we required. Well done!."
Roy - Win Health
"The website looks great! I'm chuffed to bits. I couldn't be more pleased with the final result and also the speed and professionalism in which you did it. Communication and customer service was excellent, would always recommend Peblaco."
Ashley - Trap Solutions
"We have worked with Peblaco for a good few years now and find that any enquiry, be it a minor query or assistance with a major revamp, has been responded to in a very professional and helpful way."
Lucy - Clementine Toys
"I had created my Actinic site myself using the basic templates available. As I had very little spare time to devote to the site design it did not look very professional and the structure of the site was not clear and some aspects of the site did not conform to industry 'best practice'. The overall look and feel of the new design is much cleaner and bolder, its easier to use, looks more professional and some 'best practices' have been built in i.e. standard navigation links throughout the site, clear view of Shopping Basket contents/spend and correct SEO text formatting. I'm delighted with the result, a huge improvement. The new design was only launched 2 weeks ago and already I've had positive feedback about the changes from some of my customers."
Ian - Candlelight Company
"Peblaco seemed to totally understand my brief to freshen my website and give it a new look. I also had a wish list, which included making the site multi language, adding social networking tools and incorporating a banner with rotating images.
The cost was reasonable and I am delighted with the results. Everything I wished for was achieved and lots more with their ideas and suggestions. Their communication was excellent in plain English and nothing seemed like too much trouble.
Peblaco goes the extra mile by checking how things are progressing after the initial changes have been made, making further adjustments and offering support and advice as well. All in all, a very positive experience and I would not hesitate to recommend Peblaco."
Joyce - Alba Yarns
"Thanks for so quickly assisting us in our emergency situation when we lost our back-ups of our website. Not only did you assist us with getting the website back on track but you did it with great speed and understanding. Without you we would have been lost!. We also would like to thank you for the great work you have done with our websites, from the start 5 years ago up until today. We have done a lot of work with yourself and always been happy with the result. We are especially grateful for you taking the time to listen to all our improvement ideas and come up with great solutions."
Eugene - Secure London
"Thanks for all the great work, patience and assistance. The redesign of my site looks and works even better than expected! I will definitely be obtaining your services for any future work on our site."
Michael - Greek Town Imports
"May I also take this opportunity to thank you for all your fantastic help (and patience) you have been an absolute pleasure to deal with and am so glad I can turn to you for the odd tip ….or two!! I couldn't have progressed any further without your help. Cheers"
Craig - Door Handles UK
"I would just like to say that when I came to Peblaco with my query it was dealt with as if it would be no problem. I am very pleased to say that it was no problem. The price that was charged was also very reasonable. I have spoken to Peblaco by telephone on several occasions as they have talked me through correcting things, I can only say that their patience is truly superb !"
Gary - Bagcraft
"Working with Peblaco could not have been a more pleasurable experience. Within a couple weeks, Peblaco had taken my old Actinic V6 site and transformed it into real showpiece utilizing all the new features of Actinic's V8. Clearly one of my best investments of this year as orders have continued to grow since the new design went live. Future updates will certainly be with Peblaco."
Update: "The orders from our website compared to last year at this time is up about 40% I would estimate!! Thanks again!"
Stephen - F.A.Dumont
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If you would like us to work on your website, contact us and we can discuss your project.