SellerDeck Support - Help & Maintenance
SellerDeck support for SellerDeck ecommerce software websites. Peblaco offers exclusive SellerDeck support, maintenance and can help fix problems and errors.
Exclusive SellerDeck Technical Support Services
We offer an exclusive expert SellerDeck technical support service. With our in depth understanding of SellerDeck from using the software over the past 14+ years, along with our resources, availability, willingness to help and a friendly and patient attitude, we deliver high quality support to clients. Our clients enjoy the very best level of support service.
Most software support contracts only help with problems related to default software use. As many business owners want help with other aspects of their website, our advantage is we can offer an all round service. As well as our partnership with SellerDeck software support as a backup for any major issues, we offer consultancy, advice and support for a range of issues including SellerDeck software use, errors, scripts, customisations, layouts, design, development, browser compatibility, domain names, servers, website hosting, payment providers, as well as general computer and internet help, website strategy, content management, marketing and search engine optimisation.
"You clearly have an incredible knowledge of Actinic [ SellerDeck ] / coding and a very professional approach ***** five stars"
Read highly rated reviews on our testimonials page.
Frustrated? Don't Know Where To Turn?
What we don't do:
- We don't give out automated replies
- We don't pass you around to different people
- We don't make you wait days for priority help
- We don't confuse you with technical jargon
Benefit From Our Exclusive Support Service
What we offer:
- Clients are entitled to telephone and email support for issues
- Access one-to-one support with a dedicated experienced SellerDeck designer
- Over 14 years of experience with SellerDeck software and Actinic desktop
- The same point of contact for all work, design, development and support
- We are always on hand and easily available
- Quick and informative replies to your queries
- Partner with SellerDeck to offer backup for any major support issues
- Prioritised help for mission critical issues
- We speak to you in plain English
- We guide you through technical issues and make them easy to understand
- We give step by step easy to follow instructions on how to make changes
- We have a high level of attention to detail - we are very thorough in all we do
Peblaco are committed to providing the best level of service and support.
SellerDeck Maintenance And Updates
We look to build long term relationships with clients. We have a number of Clients who have been with us for many years, having started out using an earlier version of the Actinic and upgraded through different versions of the SellerDeck software. Many clients use us for regular maintenance of their SellerDeck websites. Whether it is day to day help with minor questions and updates, or carrying out a major upgrade or re-design, we are available to help you with your website.
SellerDeck Help For Problems
Perhaps you have tried to customise a layout yourself and got stuck, or maybe you had another someone else change the website in the past and have discovered problems. We can help with SellerDeck problems including:
- Script and page errors
- Missing default code causing lack of functionality
- Design, template or CSS style sheet problems
- Displaced and overlapping layouts and sidebars
- Broken code and tags
- Missing images
- Broken links / 404 page not found
- Missing heading tags H1 / H2 / H3
- And more
If you are uploading the SellerDeck software to publish new changes to your website, you could come across upload errors. We can advise on SellerDeck errors such as:
- 500 Internal Server Error
- Error occurred while sending the merge request
- Upload and FTP network server errors
- Domain name, hosting and server problems
- PSP - Payment service providers
If you need help with your website contact us to discuss your requirements.